Terms and Conditions

1. Acceptance of Terms

These Terms and Conditions of Use and Sale ("Terms") constitute a legally binding agreement between you ("User", "you" or "your") and OnePost ("Company", "we", "us" or "our"), regarding your access and use of our social media management platform and related services (collectively, the "Service").

By accessing or using our Service, you agree to be bound by these Terms and all additional policies referenced herein, including our Privacy Policy. If you do not accept all of these Terms, you are expressly prohibited from using the Service and must discontinue use immediately.

For more information about the site publisher and legal information, please see our Legal Notice.

2. Eligibility

To use the Service, you must be at least 18 years of age or have reached the age of majority in your jurisdiction, and have the legal capacity to enter into a binding contract. By using the Service, you represent and warrant that you meet these requirements.

3. License to Use

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to:

• Access and use our platform for your personal or professional social media management needs
• Create and schedule content for social media through our tools
• Use AI features for content suggestions
• Access analytics, reports, and other features provided as part of the Service

No ownership rights are transferred to you under this limited license. We reserve all rights not expressly granted.

4. User Responsibilities

You agree not to:

• Use the Service for illegal or fraudulent purposes, or in any way that could damage, disable, overburden, or impair our servers or networks
• Attempt to gain unauthorized access to any portion of the Service, including other users' accounts, or to any network or system connected to the Service
• Disrupt the integrity or performance of the Service or the data it contains
• Share your account credentials with unauthorized third parties
• Violate the terms of use of any applicable social media platform when posting or scheduling content through the Service
• Transmit, post, or store any illegal, harmful, threatening, defamatory, obscene, or otherwise objectionable content
• Engage in abusive posting behavior, including but not limited to, generating or scheduling excessive, low-quality, or spam-like content that disrupts normal Service operation or risks damaging our reputation with third-party platforms

5. Account Registration and Security

You may be required to create an account to access certain features. You must provide accurate, current, and complete information during the registration process and keep your account information up to date.

You are responsible for maintaining the confidentiality of your password and any other security information used to access your account. You agree to notify us immediately of any unauthorized access to your account.

6. Subscriptions and Payments

Certain Service features require a paid subscription. By subscribing, you agree to pay the applicable subscription fees. Payment processing is handled by third-party providers (e.g., Stripe). We do not store complete credit card details on our servers.

7. Third-Party Integrations

The Service may integrate with third-party platforms and services, including but not limited to:

• Social media APIs (Facebook, Instagram, LinkedIn, X, YouTube, TikTok, etc.)
• AI content generation tools (e.g., Gemini)
• Design and media services (e.g., Canva)
• Payment processors (Stripe)

Your use of these third-party services is governed by their respective terms and policies. We are not responsible for third-party services or integrations, nor do we guarantee their continued availability or compatibility with our Service.

8. Intellectual Property

All content and features of the Service (e.g., text, graphics, software) are owned by OnePost or used under license and are protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any Service material without our prior written consent.

By posting or uploading any content through the Service (e.g., images, text, designs), you grant us a limited, non-exclusive, royalty-free license necessary only to provide the Service to you (storage, publishing, scheduling).

9. Termination

You may cancel your subscription at any time through your personal area. Active subscriptions remain due until expiration.

We reserve the right to suspend or terminate your access to the Service after 7 days' prior notice, particularly in the event of:

• Violation of these Terms
• Abusive or harmful conduct to the Service or other users
• Non-payment of a due subscription
• Fraudulent use of the Service

Upon termination, all licenses granted under these Terms immediately cease. Sections of these Terms that, by their nature, should survive termination will remain in effect (e.g., Intellectual Property, Disclaimer, Limitation of Liability).

10. Disclaimer

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee the accuracy, completeness, or usefulness of any information on the Service.

11. Limitation of Liability

OnePost implements reasonable measures to ensure the availability and security of the Service. To the fullest extent permitted by law:

• Our liability is limited to direct and foreseeable damages
• We will not be liable for indirect, incidental, special, consequential, or punitive damages (including lost profits, data loss, or business interruption)
• In the case of sales to consumers (B2C), this limitation cannot exclude mandatory legal warranties
• Our liability is capped at the total amount paid by the user over the past 12 months

These liability limitations do not apply in case of gross negligence or fraud on our part.

12. Indemnification

You agree to defend and indemnify OnePost against any claim, damage, cost, or expense (including reasonable attorney fees) resulting from your:

• Abusive or illegal use of the Service
• Material breach of these Terms
• Deliberate violation of third-party intellectual property rights
• Dissemination of unlawful or defamatory content causing harm to third parties

This indemnification clause applies only in case of your fault and cannot exclude mandatory legal warranties for consumers.

13. Applicable Law and Dispute Resolution

These Terms and any dispute arising from or related to these Terms will be governed and construed in accordance with French law, without regard to conflict of law principles.

Any dispute will be submitted to the competent courts of your place of residence or, failing that, Paris.

In the case of sales to consumers (B2C), you may resort free of charge to a consumer mediator. Mediation information will be provided upon request.

14. Changes to Terms

We may update or modify these Terms at any time by publishing the modified Terms on our website. Your continued use of the Service after any change constitutes your acceptance of the new Terms.

We encourage you to review these Terms periodically for any updates or changes.

15. Contact Information

If you have questions about these Terms or the Service, please contact us at:

Email: contact@onepost.fr
Website: https://onepost.fr
Application: https://app.onepost.fr

Personal Data

The processing of personal data is described in our Privacy Policy.